Deleting your Clubtale account
You can delete your Clubtale account and your personal data at any time.
In the app
Open the Clubtale app → Profile tab at the bottom → Delete my account → confirm.
By email
If you can't access the app, send an email with the subject "Account deletion request" to [email protected] from the email address registered to your account. We complete requests within 30 days.
What is deleted, what stays?
- Your name, email address, phone number, profession and date of birth are deleted right away, and all your sessions are signed out.
- Your club memberships end.
- Memories and photos you added to club timelines are part of the club's history and stay, shown as "Deleted member". You can ask the club admin or us to remove them.
- Copies in backups are deleted automatically within 30 days.